Jocott Brands (“Jocott,” “we,” “us,” or “our”) prepared this Online Privacy Notice (“Privacy Notice”) to explain how we process and safeguard Personal Information (defined below) in different contexts using ethical and responsible practices that respect your privacy, as required by law.



Scope

This Privacy Notice applies to Personal Information collected on our sites and any online platforms with a link to this Privacy Notice (collectively, the “Site”). It covers how we collect, use, share, and otherwise process Personal Information as of the date that this Privacy Notice is posted. It does not apply to any other information collected by us through any other means, including separate business or marketing activities. “Personal Information” refers to information that identifies or can identify you personally, including any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or its equivalent.

1. What Personal Information We Collect

For public areas of our Site, we generally collect and process only Personal Information you voluntarily provide to us. We may also collect your Personal Information to perform services on our Site, enhance the services offered to you, maintain and improve the Site, secure our Site, comply with legal obligations, and inform you about other services and products that may be available through Jocott, our affiliated companies, and our marketing partners. If you choose not to provide us with the Personal Information that is legitimately required, we may be unable to provide you with the information or services you have requested. Public areas of our Sites ask for Personal Information from you when you engage in the following activities:

  1. Inquire or request general information about our services;
  2. Apply for a job;
  3. Sign up for newsletters or submit comments, reviews, or other content; and
  4. Request customer or technical support.

Personal Information may include any or all of the following:

  1. First and last name;
  2. Postal or billing address;
  3. E-mail address;
  4. Telephone or mobile number;
  5. Location via IP address;
  6. Device being used (for our mobile Site);
  7. Previous login history with our Site; and
  8. Other relevant data, including any information you provide when contacting us.

Even if you do not send us any Personal Information, we may collect certain non-personal information about how you use our Site. This non-personal information cannot reasonably be used to identify you and is used for statistical purposes.

2. Information Collected Through Technology

We may also obtain information in other ways through technology. Some of this information may be linked to you personally. We process this information to help our Site function correctly and better understand the needs of our customers.

Device Information. Depending on the permissions you have granted and other factors, we may receive information about your location and your mobile device, including a unique identifier for your device. Examples of device information we collect include:

  • Attributes such as the operating system, hardware version, device settings, battery and signal strength, and device identifiers.
  • Certain device locations, including specific geographic locations, through GPS, Bluetooth, or WiFi signals, that are gathered if you enabled the functionality within your product configuration.
  • Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number, and IP address.
  • Gathering of IP addresses that is used for our enhanced security.

Most mobile devices allow you to turn off location services, and we encourage you to contact your device manufacturer for detailed instructions on how to do that.

3. How We Use Personal Information

Whatever the purpose may be – whether we share with service providers, consultants, government authorities, or other external entities – we only process and share your Personal Information to the extent reasonably necessary to fulfill your requests and to meet our legitimate business and legal objectives. We do not share your Personal Information with unaffiliated third parties solely for their own direct marketing purposes. We do not sell your Personal Information. When we disclose Personal Information to external entities to perform support services for us, we establish by contract that they may access your Personal Information only for the purposes of performing those support services. We may also use what we know about you to potentially offer you other products and services in the future. We may combine your online information with information collected from offline or online sources, or information we already have. We may also use and disclose certain Personal Information to our affiliated companies and others for any purpose allowed by law.

Business Activities. We generally process and may disclose your Personal Information to others to:

  • Verify your identity or conduct other fraud prevention measures and reporting obligations;
  • Monitor inbound calls for training and quality enhancement purposes;
  • Perform certain transactions initiated by you;
  • Respond to your questions about our products or services;
  • Perform Site analytics;
  • Send you communications about a program or service, ads and promotions, electronic newsletters, or other marketing activities;
  • Comply with applicable law, obey judicial orders, cooperate with law enforcement authorities, or prevent any suspected illegal activities;
  • Help us run our business; and
  • Facilitate any other everyday business purposes, such as product development and Site administration.

Authorized Service Providers. Jocott uses other companies and individuals to perform certain functions on our behalf. We may disclose certain Personal Information to these companies and other individuals performing services in the United States or other locations where we conduct business.

Sale of the Business. If Jocott sells all or part of its business, Personal Information may be transferred to the purchaser in connection with that transaction. We will make reasonable efforts to include contractual provisions that require the purchaser to treat your Personal Information consistently with the terms of this Privacy Notice.

Other Disclosures. We may disclose Personal Information as permitted or required by law, when we believe in good faith it is necessary for safety purposes, required for legal reporting, to protect our legal rights or enforce our Site’s terms and conditions or any applicable rules, or to protect the rights of others. We may also disclose Personal Information to our auditors, legal advisors, or to respond to a subpoena. Any access to your Personal Information is restricted to those individuals who have a need to receive or access this data in order to fulfill their job responsibilities. We may also aggregate information that we gather about you (e.g., traffic patterns) and provide these statistics to others in aggregate form.

4. Your Privacy Rights

Certain jurisdictions confer specific privacy rights on individuals, some of which are listed below. We will address those rights as required by applicable laws. To exercise any of these below rights, please see Section 12, Inquiries or Complaints, to contact us.

Right to Know/ Access. You have the right to obtain confirmation as to whether Personal Information concerning you is processed, and to request access to the Personal Information. The access to information includes, among other things, the purposes of the processing of Personal Information, the categories of Personal Information concerned, and the recipients or categories of recipients to whom the Personal Information has been or will be disclosed. This is not, however, an absolute right, and the interests of other individuals may restrict your right of access.

Opt-out Right. You may opt out of certain data processing, including the right to opt out of the “sale” of your Personal Information, and the “sharing” of your Personal Information for cross-context behavioral advertising (e.g., targeted advertising).

Portability. You have the right to portability (gathering data from a controller in a machine-readable format with the ability to transmit to another controller).

Right to rectification. You have the right to correct inaccurate Personal Information that businesses have about you.

Right of restriction. You may ask us to limit the use and disclosure of sensitive Personal Information collected about you.

Equality. Businesses cannot discriminate against you for exercising your privacy rights afforded to you under state privacy laws.

Right to Delete. You may ask us to delete certain Personal Information we have collected from you, as long as it is not required for legal or other regulatory purposes.

To exercise any of these rights, or to obtain more information about our privacy practices, please view the information below in the “Inquiries or Complaints” section.

5. Cookies, Tracking, and Analytics

Our Site utilizes cookies and similar tracking technologies to analyze usage, personalize content, and deliver relevant advertising. In accordance with applicable law, we use and allow third parties to use essential and non-essential cookies, online tracking tools, web beacons, and similar technologies (collectively, “cookies”) on our Site. We process this information to help our Site function correctly and to better understand the needs of our customers.

Cookies on our Site generally fall into the following categories:

  • Strictly Necessary Cookies: These are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas. These cookies are session cookies, which are erased when you close your browser.
  • Analytical/Performance Cookies: These allow us to recognize and count the number of users of our Site and see how those users navigate through our Site. This helps to improve how our Site works, for example, by ensuring that users can find what they are looking for easily. These cookies are session cookies, which are erased when you close your browser.
  • Functional Cookies: These improve the functional performance of our Site and make it easier for you to use. For example, cookies are used to remember that you have previously visited the Site and keep you logged in. These cookies are session cookies, which are erased when you close your browser.

Controlling Our Tracking Tools. Your browser may let you control cookies. How you do so, however, depends on your browser and the type of cookie. Certain browsers or browser plugins can be set to reject all browser cookies. If you configure your computer to block all cookies, you may disrupt certain web page features and limit the functionality we can provide when you visit or use our Site (e.g., we will not be able to provide you with searches that you have asked us to save). You can change your cookie settings at any time.

6. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by a law that applies to us.

7. Minors

This Site is intended for use by adults. This Site is not intended or directed at individuals under the age of 16, and we do not knowingly collect any Personal Information from minors or knowingly track the use of our Site by children. If you believe we have impermissibly collected Personal Information from someone under the age of 16, please contact us directly.

8. Security

We implement a variety of technical, physical, and administrative security measures to secure the confidentiality of your Personal Information and to protect it from loss, misuse, alteration, and destruction. While we strive to protect your Personal Information, we cannot guarantee or warrant the security of any information you transmit to us, or to or from our services.

9. Global Privacy Control

Several U.S. states legally require us to honor the Global Privacy Control (GPC) as a valid signal to opt out of the sale or sharing of your personal data. If you are a resident of one of these states, you can activate the GPC through your browser or privacy extension to exercise your right to opt out. Honoring the GPC depends on legal requirements and may not apply in all circumstances.

Click this link to learn more about your rights under the GPC and how to activate it. If you have questions about your privacy rights, contact us at privacy@jocottbrands.com.

10. Changes to This Privacy Notice

We may amend this Privacy Notice from time to time. If we make any material change in how we collect, use, disclose, or otherwise process Personal Information, we will prominently post an updated Privacy Notice on our Site. Any changes to this Privacy Notice will be effective immediately upon the posting of the updated Privacy Notice or as otherwise required by applicable law.

12. Inquiries or Complaints
For questions regarding this Privacy Notice, our privacy practices, or your rights, you may contact us at:
Jocott, Inc.
Attn.: Privacy Department
8000 Woodley Ave
Van Nuys, CA 91406
privacy@Jocottbrands.com